Questions, answered
Can’t find it here? Write to support@prepweek.com; a person who builds Prepweek answers.
Getting started
How do I plan something?
Add people with “+ Add person”, then drag across someone’s row to make a block over those days. Click a block to name it and set a project, color, time or notes.
Do I need an account?
No. Start planning right away; the plan is saved in your browser and has its own address. Sign up to keep it in a workspace, invite your team and use it on all your devices.
How do I move from Teamweek or Toggl Plan?
Export your tasks as CSV from Teamweek / Toggl Plan (⋯ menu, Export tasks), then in Prepweek open ⋯ → Import from Teamweek and drop the file. People are matched by email; importing again updates instead of duplicating.
Planning
Can a task be for several people?
Yes: add people in the task’s People field. Everyone gets a block in their row; edits, comments and files are shared.
How do I plan time off and holidays?
Make a block and set its Type to Time off. For a day off for everyone, add a milestone and switch on “Day off for everyone”. Neither counts as booked.
What does “% booked” mean?
How much of someone’s working time in the next four weeks is planned. A task with an estimate counts those hours, spread over its workdays; a task with a time counts that time; a task without either fills the day. Set someone’s hours by clicking their name (8 a day unless you change it). Over 100% shows in red.
How do dependencies work?
In a task, “Waits for” picks the task it comes after. An arrow links them, and when the first one moves later, everything waiting for it moves along.
Repeating tasks, checklists, times?
All in a task’s details: Repeat (every workday, week, 2 weeks, month or year), a checklist, and a start and end time.
Teams and sharing
How do I invite my team?
Open your avatar menu → People in your workspace, and invite by email. Members see and edit the workspace’s sheets.
Can I share a view-only link?
Yes: ⋯ → Share… → turn on links, then copy the view link. Reset links any time to cut off old ones.
What’s the daily digest?
An email on workday mornings with what’s on your plate and what others changed on your work. Switch it off in your avatar menu, or with the link in any digest.
Your data
Does it work offline?
Yes. Your plan lives on your device and syncs when you’re back online; changes from others merge in.
Can I get my data out?
⋯ → Export as CSV, any time, in the same columns as the import. ⋯ → Add to your calendar gives a live link for Google, Apple or Outlook.
Why can’t I edit an old task?
Tasks that finished more than three months ago move to the archive, so plans with years of history stay quick. They still show when you scroll back. Open one and press Restore to edit to bring it back into the plan.
Can I undo a mistake?
Yes: ⌘Z / Ctrl+Z undoes your own changes, and the Activity panel shows who changed what.
Plans
What counts as a person?
A row you plan for. Logins are unlimited: anyone can sign in, comment and plan. The free plan covers 5 people per workspace.
How do I plan for more people?
A workspace admin opens People in your workspace → Upgrade and picks Team (15 people), Studio (40) or Agency (100), monthly or yearly.
Refunds?
Ask within 14 days of a subscription payment and you get it back in full. When a subscription ends the workspace returns to the free plan; nothing is deleted.